@@ -1257,3 +1257,7 @@ msgstr "Нейронная модель не существует"
 
 msgid "Email token not found. Please contact support"
 msgstr "E-mail токен не найден. Пожалуйста, свяжитесь со службой поддержки"
+
+
+msgid "We are temporarily unable to process your request, please try again in 5 minutes"
+msgstr "Временно не можем обработать ваш запрос, пожалуйста, повторите через 5 минут"
@@ -11,7 +11,8 @@ from django.conf import settings
 from django.core.files import File
 
 from messages.models import Message
-from ml_model.exceptions import ModelTimeoutError, RequestBlocked, UnsupportedSize
+from ml_model.exceptions import (ModelTimeoutError, RequestBlocked,
+                                 UnsupportedSize, ResponseTimeoutError)
 from ml_model.services.base import SimpleService
 from poller.models import Proxy
 
@@ -97,6 +98,8 @@ class Sora(SimpleService):
                             if error_message == "Your request was blocked by our moderation system.":
                                 raise RequestBlocked
                             raise Exception("Video generation failed")
+                        if timedelta(seconds=(time.time() - start_time >= 150)):
+                            raise ResponseTimeoutError
                         time.sleep(1/3)
                     video = client.get(f"videos/{video_id}/content").content
                     process_time = timedelta(seconds=(time.time() - start_time))
@@ -43,6 +43,10 @@ class ModelTimeoutError(Exception):
         return _('The model is not responding')
 
 
+class ResponseTimeoutError(Exception):
+    def __str__(self):
+        return _('We are temporarily unable to process your request, please try again in 5 minutes')
+
 class FileExtensionNotSupported(Exception):
     def __init__(self, extensions: list[str]) -> None:
         self.extensions = extensions
@@ -14,7 +14,7 @@ from messages.serializers import MessageSerializer
 from ml_model.models import NeuronModel
 from ml_model.services.base import SimpleService
 from payments.exceptions.insufficient_balance import InsufficientBalance
-from ml_model.exceptions import UnsupportedSize
+from ml_model.exceptions import UnsupportedSize, ResponseTimeoutError
 
 
 from .models import Audio, Image, Video
@@ -156,6 +156,8 @@ class MediaAPIView(APIView):
                     return Response({'detail': f'{exc}'}, status=HTTP_402_PAYMENT_REQUIRED)
                 if isinstance(exc, UnsupportedSize):
                     return Response({'detail': f'{exc}'}, status=HTTP_400_BAD_REQUEST)
+                if isinstance(exc, ResponseTimeoutError):
+                    return Response({'detail': f'{exc}'}, status=HTTP_400_BAD_REQUEST)
                 return Response(
                     {
                         'detail': _(